Can I rename the devices under my account?

Yes, you can. To do that: Go to: https://gcloud.zoolz.com/Account/Login. Sign into your G Cloud account. Click on your email at the upper right corner of the screen. Select Device Settings. Click on Rename Device and then in the blank field type the name you want. Click on OK to save the changes.

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Can I delete unwanted devices from My account?

Yes, you can. To do that: Go to: https://gcloud.zoolz.com/Account/Login Sign into your G Cloud account. Click on your name/email at the upper right corner of the screen. Select Device Settings. Click on Delete backup to delete the unwanted device. If you encounter any errors messages during this process, click here.

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How can I remove the ads from G Cloud?

The ads will be removed if you apply one of the following: Subscribe for the Unlimited GB plan of G Cloud . All you need to do is to open your G Cloud app → Swipe the screen to the left until you reach the Store screen → Proceed from there to place a monthly, yearly or lifetime […]

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How can I delete my account?

Important! If you have a monthly or a yearly subscription for G Cloud, then deleting the account will not automatically stop your subscription. You must cancel your subscription to make sure you will not be charged for it again in the future. Refer to: https://gcloudbackup.com/Account/Login Sign in with your G Cloud email and password. Click on […]

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How can I change my account’s password?

To do that: Go to: https://gcloud.zoolz.com/Account/Login. Log in to your account and then click on your email on the upper right corner of the screen and select Account Settings. Click on Change password and then enter your old and new passwords. Click on Save. If you don’t remember your password, please use the following link to […]

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Can I participate in translating your app?

We thank all of our volunteers for contributing in translating the app in: Spanish, Italian, Romanian, German, Arabic, Korean, Chinese, and Russian. If you are capable of translating the app in your language, please contact us and our team will offer you free 16 GB G Cloud account in exchange for your efforts.  

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Do you have G Cloud Backup for PC?

Yes. Zoolz is G Cloud Backup for PC which offers unlimited storage to backup all your photos, documents, music and videos starting from $2/mo. To activate Zoolz: On you PC, sign in to www.gcloudbackup.com When the message box appears, select Activate Free Trial now. Download Zoolz → Select what to backup and Zoolz will do […]

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