Problem Backup not running automatically at scheduled time? Here is the fix. Causes Huawei phone system automatically ends all apps running in background, unless they are marked as protected apps manually. Solution – Disable Battery Optimization for G Cloud Go to your Huawei phone’s Settings. Scroll down and tap on Apps & Notifications. […]
G Cloud backup supports most of Apple and Android media types.
G Cloud looks for certain files’ types to back them up, but if it is not backing up the extensions you want, then you can add them manually, by doing the following: This applies only on the Android version of G Cloud.
I moved files from internal memory to external SD card, and G Cloud backed up them again creating duplicates. How to address this?
Moving files from a location to another one (such as from internal memory to external SD card) will make G Cloud back them up again, since the modification date of them will be changed. To address this, please apply the following:
The screenshots images are .png files, so in order to be backed up by G Cloud when you select the Photos category under the Data tab, you should add them to the supported files extensions as explained in here.
Yes, the Browser data option under the Data tab of your G Cloud app will back up the bookmarks of the default browser that comes with your Android. If you are using another browser like Chrome, Firefox, Opera, etc., then the bookmarks will not be backed up for those browsers. This option is not available for iOS users.
No, G Cloud cannot do this. The user should select from the available categories on G Cloud by applying the following: 1. Open G Cloud App. 2. Refer to the Data tab. 3. Select the wanted data to be backed up. 4. Tap the Done button to save your selections. You still can edit and […]
This could be due to to numerous factors: Upload speed is slow: To test your upload speed, please go to: www.speedtest.net/mobile/ Your WiFi is set to turn off during sleep: To change this setting, please refer to the following article: http://help.mightytext.net/knowledgebase/articles/49300-set-wi-fi-sleep-policy-to-never- Too much internet activity: Try to run backups when there is minimal internet activity, it is […]
Yes, you can. To do that:
Yes, it can. To activate this option, please: If at anytime you run the backup manually, G Cloud will use any available connection.