Our Refund Policy

We offer a 30-day money-back guarantee for G Cloud products purchased from the G Cloud websites. To request a refund for any of our products, please contact the Customer Support team at support@gcloudbackup.com. Be sure to include your purchase reference and reason for the request. A member of the Customer Support team will review your […]

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How Can I Print My Backed up Messages?

Go to: www.gcloudbackup.com. Sign in to your account. Select the device that you want to restore from. Select the Messages category from the left menu. Select the version you want to print from the menu next to Showing. Click on the download button to download the messages. The messages will be downloaded as a text file, so please […]

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Can I Rename The Devices Under my Account?

Yes, you can. To do that: Go to: https://gcloud.zoolz.com/Account/Login. Sign into your G Cloud account. Click on your email at the upper right corner of the screen. Select Device Settings. Click on Rename Device and then in the blank field type the name you want. Click on OK to save the changes.

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