Delete Data from G Cloud Backup

G Cloud Backup allows you to permanently delete specific files, folders, or devices from your cloud backup. This action frees up cloud storage and ensures that the data will not be re-uploaded to the cloud unless modifications are made locally on your smartphone.

To delete an entire backup (device), please refer to this article.

 

Delete Data via the G Cloud Backup App on Android Device

When you delete files from your backup, they will not be automatically backed up again unless the original files are modified locally on the device where they are stored.

Step 1. Ensure that your G Cloud Backup app is updated to the latest version.

Step 2. Open the G Cloud Backup app.

Step 3. On the Home screen, all backed-up photos and videos are displayed by default. Select the file(s) that you want to delete by long-pressing on it(them), and tap the Delete option on the actions bar.

Step 4. If the selected data still exists on your phone, a Delete File pop-up will appear, prompting you to choose where you would like the deletion to apply. You will see the following options:

  • Delete from phone: Removes the file from the phone’s local storage only. The copy stored in the cloud remains intact. This option is useful if you want to free up space on your device.
  • Delete from Cloud: Deletes the file from your cloud storage only, without affecting the copy stored on your phone. This helps reclaim cloud storage space.
  • Delete Everywhere: Deletes the file from both your phone and the cloud simultaneously.

Delete File - Where would you like to delete file from

Once done selecting the needed option, tap the Delete button to proceed.

Step 5. Allow the G Cloud Backup app the necessary time to process your deletion request.

The G Cloud Backup app does not support deleting contacts, messages, call logs, documents, or music files

 

Delete Data via the G Cloud Backup App on iOS Device

When you delete files from your backup, they will not be automatically backed up again unless the original files are modified locally on the device where they are stored.

Step 1. Ensure that your G Cloud Backup app is updated to the latest version.

Step 2. Open the G Cloud Backup app.

Step 3. Tap the menu icon at the upper-left corner and tap the Delete Backed Up Files option.

Step 4. Select the device you wish to delete from its backup.

Step 5. Select the data category you wish to delete from (Photos, Videos, Contacts, etc)

Step 6. Select the file(s) that you want to delete by long-pressing on it(them), and tap the Delete button.

Step 7. A confirmation pop-up dialog will be displayed. Tap OK to proceed.

Step 8. Allow the GCloud Backup app the necessary time to process your deletion request and show you the Completed dialog.

 

Delete Data via the G Cloud Backup Web Console

Step 1. Log in to your G Cloud Backup web console.

Step 2. From the Categories list on the left-side panel, select the target category (Photos, Videos, Documents, or Music)

Step 3. Locate and select the data you want to delete, and click the Delete icon.

Step 4. Confirm your data deletion request.

 

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