Can I Delete Unwanted Devices from My Account?

Yes, you can. To do that: Go to: https://gcloud.zoolz.com/Account/Login Sign into your GCloud account. Click on your name/email at the upper right corner of the screen. Select Device Settings. Click on Delete backup to delete the unwanted device. If you encounter any errors messages during this process, click here.

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How Can I Remove The Ads From GCloud?

The ads will be removed if you apply one of the following: Purchase 100 GB of storage. This is for $1.99/Month or $19.99/Year. Purchase 1 TB of storage. This is for $3.99/Month or $39.99/Year. Purchase Unlimited GB of storage for $5.99/Month or $59.99/Year. Buy the Remove all advertisements feature only for $0.99. To purchase any of the […]

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Generate GCloud Debugging Logs

Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the GCloud mobile application. Please note that these logs do not contain any passwords or personal information. For Android Devices Make sure that your GCloud app is up-to-date. Open your GCloud app and replicate the issue that you are having or wait for […]

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Delete GCloud Account

To permanently close a GCloud account, adhere to the steps provided below to delete the account along with all data stored within it. Method 1. Via the GCloud Mobile App Make sure your GCloud app is up to date. Open the G Cloud app. Tap the menu icon at the upper-left corner and tap Settings. […]

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Do You Have GCloud Backup for PC?

Yes, Zoolz is GCloud Backup for PC, which offers multiple storage plans to fit all your backup needs. Zoolz can be used to backup all your photos, documents, music, and videos. Also, Zoolz gives you the opportunity to start a free trial for 30 days before purchase.

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How Do I Delete Backed Up Files?

To remove files from your GCloud backup and prevent them from being uploaded again, here is how to do so. Warning! The delete action is permanent and cannot be undone. Once you delete photos, videos, music files, or documents from the backup, GCloud will not back up the deleted files anymore. The only way to […]

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How Can I Transfer my Backup to Another Platform?

GCloud is designed to backup Android and iOS platforms only. However, you can transfer your data to another platform by doing the following:  Refer to: https://www.gcloudbackup.com/Account/Login Sign in using the same method you used when you created your GCloud account. (Email, phone number, Google+ or Facebook)  Select the data that you want to restore, and proceed to download […]

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