How can I restore files on my device?

  1. Open your G Cloud app.
  2. Tap the Restore button placed on the Home screen.
    Restore button
  3. Tap on the name of the device you wish to restore from.
  4. Select what to restore and tap the Restore button.

You can press the Home button and G Cloud will resume restoring in the background.

  1. Open G Cloud app.
  2. Tap the Menu icon in the upper left corner of the app and select the Restore option.
    Restore-190x300
  3. Tap on the name of the device you wish to restore from.
  4. Select what to restore and tap the Restore button.

You can press the Home button and G Cloud will resume restoring in the background.

  1. Open G Cloud app.
  2. Go to the Restore tab.
  3. Tap on the name of the device you wish to restore from.
  4. Select the category that you want to restore from. You can also select the version from inside a category.
  5. Tap the Restore button.

You can press the home button and G Cloud will resume restoring in the background.

  1. Open G Cloud App.
  2. Tap on the Restore button.

  3. Select your device.
  4. Select the data you want to restore.
  5. Tap the Restore button
  6. Tap proceed to confirm the restoration process.
  1. Sign in to your G Cloud account.
  2. From the drop down menu of Select device, select from which device you need to restore.
  3. From the left menu, select the category that you want to restore from.
  4. Select the files you want to restore and proceed to download them.
  5. Copy the files manually from your computer to the mobile.

Calendars, system settings and browser data cannot be restored using this method.

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