G Cloud app supports Android 5.0 or higher.

  1. Open your G Cloud app.
  2. Tap the Restore button placed on the Home screen.
    Restore button
  3. Tap on the name of the device you wish to restore from its backup.
  4. Start browsing the content of the backup → Select what to restore by long-press on it → Tap the Restore button.

You can press the Home button of your device and G Cloud will resume restoring in the background.

  1. Open G Cloud App.
  2. Tap on the Restore button.

  3. Tap on the name of the device you wish to restore from its backup.
  4. Start browsing the content of the backup → Select what to restore by long-press on it → Tap the Restore button.
  5. Tap Proceed to confirm the restoration process.
  1. Sign in to your G Cloud account.
  2. From the drop-down menu of Select device, select from which device you need to restore.
  3. From the left-side menu, select the category that you want to restore from.
  4. Select the files you want to restore and proceed to download them.
  5. Copy the files manually from your computer to the mobile.

Calendars, system settings and browser data cannot be restored using this method.