GCloud app supports Android 5.0 or higher.

  1. Open your GCloud app.
  2. Tap the menu icon  at the upper-left corner.
  3. Tap the Restore option.
  4. Tap the name of the device which you need to restore from its backup.
  5. Start browsing the content of the backup → Select what to restore by long-press on it → Tap the Restore button.

If the requested data is not archived, it will start downloading instantly. Just give the GCloud app all the needed time to finish its work.

However, if the requested data (or some of it) is archived, you will notice the red cloud icon showing on your GCloud app as below. Those archived files will need from 3 to 12 hours to un-archive them for you.

Once those files are un-archived, you will be notified in three ways:

  • A pop-up notification from the GCloud app will be sent to you to inform you that “Files ready to download”. Just repeat steps 1 to 5 above and the files will start getting restored. This is the recommended way to do a mass restore.
  • Emails from GCloud <noreply@gcloudbackup.com> will reach you. You can check those emails and use the links within them to download selected files.
  • The red cloud icon under the GCloud app will turn into a green one . You can also tap on it and start downloading selected files.

You can press the Home button of your device and GCloud will resume restoring in the background.

  1. Open GCloud App.
  2. Tap on the Restore button.

  3. Tap on the name of the device you wish to restore from its backup.
  4. Start browsing the content of the backup → Select what to restore by long-press on it → Tap the Restore button.
  5. Tap Proceed to confirm the restoration process.

Important! GCloud is designed to back up data from smartphones to the Cloud and to transfer this data among smartphones. It is not designed to transfer data between smartphones and computers.

Although you can access your GCloud account via a web browser on any computer from the GCloud website, the website is not designed to support downloading a massive amount of data. You can use it to take a general look at your backup, download a few files if needed, and share some files.

  1. Sign in to your GCloud account.
  2. From the drop-down menu of Select device, select from which device you need to restore.
  3. From the left-side menu, select the category that you want to restore from.
  4. Select the files you want to restore and proceed to download them.
  5. Copy the files manually from your computer to the mobile.