Restore Files from GCloud on an iOS Device

Introduction Restoring files on your iOS device is an essential task to ensure data continuity and security. Whether you need to recover accidentally deleted files, restore data from a previous backup, or access important documents from another device, this guide will provide you with a comprehensive understanding of the restoration process using GCloud mobile app […]

Read More

Generate GCloud Debugging Logs

Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the GCloud mobile application. Please note that these logs do not contain any passwords or personal information. For Android Devices Make sure that your GCloud app is up-to-date. Open your GCloud app and replicate the issue that you are having or wait for […]

Read More

How Do I Delete Backed Up Files?

To remove files from your GCloud backup and prevent them from being uploaded again, here is how to do so. Warning! The delete action is permanent and cannot be undone. Once you delete photos, videos, music files, or documents from the backup, GCloud will not back up the deleted files anymore. The only way to […]

Read More

How Can I Transfer my Backup to Another Platform?

GCloud is designed to backup Android and iOS platforms only. However, you can transfer your data to another platform by doing the following:  Refer to: https://www.gcloudbackup.com/Account/Login Sign in using the same method you used when you created your GCloud account. (Email, phone number, Google+ or Facebook)  Select the data that you want to restore, and proceed to download […]

Read More