Introduction

The GCloud app offers two modes: Backup Mode and View-only Mode.

In Backup Mode, the GCloud app allows you to modify the Data Selection, initiate backups manually or automatically, and upgrade your account via the Store screen.

In View-only Mode, backups are disabled, and users cannot modify the Data Selection or upgrade their account. They can only view and restore previously backed-up data.

This article provides a step-by-step guide on how to switch the GCloud app from View-only Mode to Backup Mode on both Android and iOS devices.

On an Android Device

Critical! Ensure that you grant the GCloud app all the permissions it requests.

1. Uninstall the GCloud app from the device.

2. Reinstall the app from the Google Play Store.

3. Launch the GCloud app and select the Login option, then sign in to your GCloud account.

4. A notification will prompt you to select the primary backup device. Tap the Switch to this device button.

5. Choose the data you want to back up from this device, then tap Save Selection.

6. Wait until the “Retrieving Data” process is completed.

7. Tap the menu icon at the upper-left corner → SettingsBackup Schedule. Choose your preferred backup method, then return to the main (Media) screen. (Learn more)

 

On an iOS Device

Critical! Ensure that you grant the GCloud app all the permissions it requests.

1. Uninstall the GCloud app from the device.

2. Reinstall the app from the Apple App Store.

3. Launch the GCloud app and select the Already have an account? Sign In option, then sign in to your GCloud account.

4. A notification will prompt you to select the primary backup device. Tap the Switch to this device button.

5. Choose the data you want to back up from this device, then tap Save.