G Cloud provides a comprehensive backup solution for Android and iOS devices, ensuring the safety and accessibility of your important data. Below is a detailed list of the data types that G Cloud can back up by default. For Android Devices By default, G Cloud will back up the following data on Android devices: […]
All posts by GCloud Support
Share Date with G Cloud Backup
G Cloud provides a straightforward and efficient way to share files and folders with others, regardless of whether those recipients are G Cloud users or not. Share Data via the G Cloud Application Step 1. Ensure your G Cloud app is updated to the latest version on your Android or iOS device. Step 2. Open the G Cloud […]
G Cloud Backup Permissions
This article outlines the various permissions required by the G Cloud to function efficiently and provide users with its full range of features. These permissions enable the app to interact with your device’s core functionalities such as SMS, phone calls, contacts, storage, and network access. By understanding these permissions, users can gain insights into how […]
Rename Device under G Cloud Backup Account
When you add a device—whether it’s an Android or iOS one —to your G Cloud account, its displayed name will automatically match the local name of the device. However, you can easily rename the device for better organization. How to Rename a Device Log in to your G Cloud web console. From the left-side […]
Delete Device from G Cloud Backup Account
With G Cloud, removing a specific device from your account will stop the backup process for that device. Additionally, all data previously backed up from that device will be permanently removed from the cloud. How to Delete a Device Log in to your G Cloud web console. From the left-side panel, select Settings. Select Device Settings. […]
Generate G Cloud Backup Debugging Logs
For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the G Cloud mobile application. Please note that these logs do not contain any passwords or personal information. How to Send G Cloud Debugging Logs Ensure your G Cloud app is updated to the latest version on your Android or iOS device. Open your G Cloud app and […]
Delete G Cloud Backup Account
To permanently close a G Cloud account, adhere to the steps provided below to delete the account along with all data stored within it. Method 1. Via the G Cloud Mobile App Ensure your G Cloud app is updated to the latest version, whether you are using an Android or iOS device. Open the G Cloud app. Tap the […]
Manage G Cloud Backup Account Information
You can update your G Cloud account information at any time to better reflect your preferences. Available settings include: Your displayed name Login email address Login Password How to Edit G Cloud Account Settings Step 1. Access the “Account Info” Page Visit the G Cloud login page, enter your login credentials, and Sign In. From […]
Delete Data from G Cloud Backup
G Cloud allows you to permanently delete specific files, folders, or devices from your cloud backup. This action frees up cloud storage and ensures that the data will not be re-uploaded to the cloud unless modifications are made locally on your smartphone. Delete Data via the G Cloud App Step 1. Ensure that your […]
Reset G Cloud Backup Login Password
G Cloud accounts can be created through multiple methods: Google ID, Apple ID, or by using an email/password combination. If you signed up for G Cloud using an email/password combination and have forgotten your login password, you can easily reset it by following a few simple steps. This guide will walk you through the process of […]